Patient experience survey

All registered health practitioners are required under National Law to undertake Continuing Professional Development (CPD). This is the means by which members of the health profession maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives. All the anaesthetists of the Northern Beaches Anaesthetic Group participate in the CPD program of the Australian and New Zealand College of Anaesthetists (ANZCA). This program has been recognised by the Australian Health Practitioner Regulation Agency (AHPRA) and the Medical Board of Australia to meet this standard.
One of the ANZCA CPD program activities is a “patient experience survey”, the purpose of which is to obtain feedback from patients about the care they received from their anaesthetist and the anaesthetic team to identify areas for improvement. The survey, which is voluntary and anonymous, should take less than 10 minutes to complete.
Your participation in the survey is encouraged.
Name of anaesthetist (required field)
Age
Please tell us your gender
1. Did you have pain before surgery?
2. Was your anaesthetist involved in managing your pain before surgery?
If yes, how well do you think the pain was managed? (Choose a rating where 1 is poor and 5 is excellent.)
3. Did you feel like you had time to ask your anaesthetist questions before your surgery?
If yes, how well were those questions answered? (Choose a rating where 1 is poor and 5 is excellent.)
4. Did you understand the information about your anaesthetic that was given to you before your surgery?
If yes, how useful did you find the information? (Choose a rating where 1 is poor and 5 is excellent.)
5. Did you feel like your anaesthetist listened to you?
6. Did you feel rushed?
7. Did you feel scared or anxious before your surgery?
If yes, how well did your anesthetist manage your fear and anxiety? (Choose a rating where 1 is poor and 5 is excellent.)
8. Did your anesthetist explain to you how you might feel after the surgery?
9. Did you feel nauseated and/or vomit immediately after the surgery?
If yes, how well was it treated? (Choose a rating where 1 is poor and 5 is excellent.)
10. Were you in pain after the operation?
If yes, how effective was your pain treatment? (Choose a rating where 1 is poor and 5 is excellent.)
11. Were you cold or shivering after the surgery?
If yes, how well was it managed? (Choose a rating where 1 is poor and 5 is excellent.)
We welcome comments in relation to any of the previous questions or suggestions as to how your care could have been improved.    
CONTACT T: 1300 375 265M: PO Box 260, Frenchs Forest NSW 1640
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